Written Insights

Approaching 2021 with Strategic Optimism

Events & Speaking

Solving Upwards: Revisiting My Speaker Strategy Clarity Model During Social Distancing

Events & Speaking

Tips for Keynote Speakers: The Mental Clarity Model

Future & Trends

Goodbye to 2019, hello to our uncertain future

Written Insights

Beyond Customer Experience

Human Experience

The Most Interesting Things About Pokemon Go Have Nothing to do With the Game. (CEOs, I’m talking to you.)

Written Insights

The Thing About the Internet of Things is the Humanity in the Data

Written Insights

Is Your Business Based on an Outdated Model of Customer Interaction?

Written Insights

From Thinksgiving to Strategic New Year Planning

Written Insights

Caution: Your data may mislead

Curated

“Best CEOs are teachers of strategy”

Written Insights

Column: “Are we obsessed with measuring our work and lives?” at The Tennessean

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